Bookings cancelled 14 days before arrival are fully refundable.
Bookings cancelled within 14 days before arrival would forfeit the deposit paid or full payment made.
Should guests depart before their reserved stay, no refund will be made. We would be happy to issue a voucher instead.
In the event of a No-Show, there will be no refund.
All refunds attract a refund fee and can take up to 7 working days to reflect.