All reservations must be paid in full 15 to 21 days prior to the date of arrival.
We ask for a 50% down on making the reservation. This is a refundable deposit if all changes are made 30 days prior to your arrival (less $100.00 for administrative expenses and credit card charges to the company.)
If the cancellation was made between 15-29 days prior to the arrival date we only refund 50% of the total amount (In case of cancellations of reservations made for less than 200.00 USD we charge 100.00 USD as a minimum penalty).
For cancellations made from 1-14 days prior to the arrival date we do not refund.

All cancelations must be confirmed via e-mail at info@lascascadasthefalls.com

The Hotel will refund immediately the money that corresponds to the same credit card that was originally used to pay for the booking, only if the refund is applicable and adheres to the policies stated above.