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After you receive our confirmation email, your reservation will be confirmed. If you do not receive it within a few minutes, please check your spam folder in case it is delivered there instead of your inbox. If you do not find it in your spam folder either, please contact us at firstname.lastname@example.org.
*PLEASE DO NOT REPLY TO CONFIRMATION MAIL. For any inquiries, please contact email@example.com. *The most common reason for not getting a confirmation email is typing your email address incorrectly. Therefore, please double check your email address before finalizing your reservation. *Breakfast is served between 8-11AM. *Please note that for security reasons, we ask all of our guests to present a valid form of ID (Passport/Foreigner Registration Card/Residency Card) upon check-in.
*CANCELLATION POLICY* In case of cancellation, the following cancellation fee will apply. – 1 day before your arrival date: 50% of the first day of lodging fee – On the day of your arrival: 100% of the first day of lodging fee – No Show: 100% of the total lodging fee
*As a series of last-minute cancellation by large groups and long-term stayers have been occuring, we need to ask for an advance payment by credit card for transactions over 15,000yen and a special cancellation policy is applied as below. – 3-7 days before your arrival date: 20% of the first day of lodging fee – 1-2 days before your arrival date: 50% of the first day of lodging fee – On the day of your arrival: 100% of the first day of lodging fee – No Show: 100% of the total lodging fee
*CHECK-IN TIME: 16:00 - 22:00 / CHECK-OUT TIME: 11AM* The hostel will be closed for the night at 22:00(10PM).
*Under unavoidable circumstances should you arrive later than 22:00, please let us know at the earliest opportunity. Your reservation will be CANCELLED and we will charge you a cancellation fee if you don't arrive by 10pm without informing us.
*You can leave your luggage with us if you are arriving between 8am - 4pm.
*WE DO NOT HAVE OUR OWN CAR PARK* Please DO NOT park your car around the building without permission. There is a toll car park (\400/day) nextdoor, so please ask us for directions to park there.
*No smoking inside the building. There is a smoking area outside of the building entrance.