CHECK IN: Rooms 3:00 PM, Cottages 2:00 PM. Check in before 1:00 PM may be available for a fee.
CHECK OUT: Rooms 11:00 AM, Cottages 10:00 AM. Later checkout times may be available for a fee.

PAYMENT: Payment of your balance is due on arrival. We accept all major credit cards, traveler's checks and cash. All guests need to have a security deposit by credit card authorization or cash on file. Except for security deposits, all deposits and payments are nonrefundable and nontransferable. We do not refund for early departure or late arrival. Please refer to your confirmation for additional information regarding payment and cancellation policies.

SMOKING: Lakeside’s indoor areas are SMOKE-FREE and POT-FREE. Individuals may not smoke, vape, burn candles or incense in our lodging accommodations. Lakeside does NOT allow marijuana leaves, seeds, oils or smoke indoors. Leave your marijuana products in your vehicle. Failure to follow these policies will result in a substantial increase to your daily rate.

PETS: Well-mannered pets are welcomed with management approval. $15 per pet per night. Pets must be registered and attended at all times. No more than 2 pets per room. We strictly enforce the posted Pet Policies. Guests are responsible for unusual cleaning fees and damage. Guests will be asked to leave without refund if the Pet Policies are not followed.

CANCELLATION POLICY:

ROOMS: Rooms typically have a 48 hour cancellation deadline (6 PM two days before arrival). Your reservation is guaranteed with your credit card and your room will be held for you until 9 AM the day after your scheduled arrival. Reservations made after 6:00 PM two days before arrival require a full non-refundable payment. In this case, your card will be charged at the time of reservation.

Note: A $75 security deposit hold is required on arrival. Your card will be authorized 24-48 hours before your stay. Your security deposit will be refunded after departure when the accommodations have been checked by management.

COTTAGES: Cottages have a 3-night minimum reservation and require a 50% non-refundable deposit. Cottage reservations made after 6 PM, two days prior to arrival require a full non-refundable pre-payment. Your card will be charged when your confirmation is issued. Cottages are held until 9 AM the day following your scheduled arrival. A $75 security deposit is required with your balance on arrival.

SPECIAL events, holiday periods, groups and extended stays will have a longer cancellation deadline, minimum stay requirements, deposit and cancellation charges. Contact us for more information or refer to your confirmation email.

*If your plans change and you need to cancel, you must call us before 6:00 PM Eastern Time of the day of the cancellation deadline or your card will be charged a cancel fee as described in your confirmation. Weekends and holiday periods from May through September have a cancellation fee equal to two night's stay plus tax. For reservations made before the arrival cancellation deadline, before checkin, each day of your reservation has a separate cancellation deadline. There are no refunds for early departure after checkin. For reservations made after the cancellation deadline, the cancel fee is equal to your non-refundable pre-payment. If you do call to cancel, remember to retain the cancellation number we give you as proof of your call. We are not able to process email cancellations.

DEPOSITS: Except for security deposits, all deposits and payments are nonrefundable and nontransferable.