It is critically important that you take the time to read each of our following policies to ensure that you will enjoy your stay at the Highlands Nature Sanctuary. We have exceptionally beautiful facilities in a 3100 acre nature preserve. The Sanctuary is a special destination for people who love nature and historic buildings, desire more quiet and beauty in their lives, and appreciate a temporary break from high speed communication. Because of what we do offer, our facilities are not for everyone. Please read each of our policies before clicking that you are in agreement. Be sure to review the last paragraph which explains the possibility of insect entry in our lodges. Payment and Cancelation PolicyA deposit of the first nights rent is due to hold your reservation. This deposit is non-refundable. All other payments are due 30 days before check-in. Refunds are only available up to one month in advance of your stay. No other refunds are available after that time. Pet PolicyPets are not permitted at the Highlands Nature Sanctuary. This policy applies to both lodges and trails. High Speed ConnectionsThere are no televisions, phones nor internet in any of the lodges. Cell phone service is limited, in an emergency you can pick up service on Highway 50.Checking in and outCheck in time is no earlier then 4pm on the day of arrival. Please be checked out of your lodge by 11am on the day of departure. Check-in instructions are provided through an email confirmation letter, please print this email and bring it with you.FamiliesAll facilities welcome families except the Eyrie and Zen suites, which are adult-only.Cliffs
The Eyrie and Zen suites and Leatherwood are all located directly on extremely high cliffs. At no time are visitors permitted to leave the decks or facilities and venture near the cliff edges. Doing so could result in injury or death. Please exercise extreme caution and good judgment while staying at these locations. Accommodations CapacityDaytime occupancy is limited to the maximum number of overnight guests shown for each lodge.SmokingWe provide healthy environments for our guests. Smoking and using chemical sprays inside our lodges is not permitted.All of our lodges are immersed in a protected preserve that abounds in wildlife, including mammals and insects. Our lodges are scrupulously clean and fully modern, and even though all insects are removed from the lodge by our housekeeping staff prior to your arrival, it is possible, even likely, that some will re-enter. It is not uncommon in our lodges to encounter harmless animals that are relatively rare in the city but very common here. Wildlife visitors can include spiders, wasps, ladybugs, wood roaches, and native (and pretty darn cute) white-footed mice. If such visitors would cause you duress, we recommend that you seek an alternative destination.