Pets Not Allowed
Not Wheelchair accessible
We have a minimum Two Night Booking Policy.
Bookings are made subject to availability of the requested nights and payment of a holding deposit using an approved credit card (VISA or mastercard). The holding deposit is equivalent to one night’s tariff and is charged to your credit card 30 days before arrival (and we e-mail you when this occurs). Deposits are applied against the total room charge at the end of your stay.
If you choose the Pay Now option when booking, we will charge your credit card for the full amount of the booking shortly after you make your booking and e-mail you confirmation of full payment.
Credit card transactions from us will appear on your statement as Awatea Tasman Bay, Motueka, New Zealand.
As you probably understand, a boutique accommodation business like ours, in a New Zealand holiday destination, has bookings made by travellers who often book 3 to 12 months in advance of their stay. Cancellations at short notice therefore affect us significantly. However, we recognise that travel plans can change (don’t forget your travel insurance!), so if you do need to cancel your booking with us, please make sure you e-mail us (as soon as possible) a request to cancel your booking.
If we do receive a request to cancel your booking, we will make every effort to re-book the room(s) you had booked. And in the case we are able to re-book your room(s), your deposit or payment will be refunded in proportion to the re-booked nett value.
Please note that if you do not show up, the full amount of the booking is charged to your credit card. And no refunds are given for early departures.
The applicable Cancellation Policy depends on how you book.
If we receive your cancellation request ...
We sometimes offer special pricing for non-refundable bookings, such as Last Minute Specials. In these cases our cancellation policies do not apply - the booking cannot be cancelled and no refunds are given.