【General Policy】

Please make sure to read the following before you book.

・・・・・Pre-payment・・・・・
We ask all the guests to prepay by credit card. 
If your card is invalid, you will need to provide us with a new credit card information or reply to us with a payment option within 24 hours, or we will have to cancel your booking. 


・・・・・Price for children・・・・・
Children aged 12 or over are adult.
If the child under 6 doesn't need a individual Japanese futon,accommodation fee is free.
However,if he/she need a individual Japanese futon, please book as one child.
If 2 children under 6 stay in the same room, we will charge as one child.
If 3 children under 6 stay in the same room, we will charge as two child.


・・・・・Additional charge・・・・・
Additional 150yen per night per person as Onsen Tax will be charged all year round. 
And 300yen per night per person as Heating fee will be charged from December to April. 
*Children under 12 are ineligible


・・・・・Policy of Cancellation・・・・・
100% refund if contacted more than 8 days prior to arrival. 
50% refund for contacts 3-7 days prior. 
No refunds for cancellations on the day arrival and 3 days before arrival. 
During the peak season, no refunds for cancellations on 14 days before arrival.


・・・・・For a party of tourists・・・・・
We will charge the accommodation fee immediately to the guests who booked for more than 7 person.
Free cancellation is available 15 days days prior to arrival.
No refunds for the cancellations 14 days before arrival.


 
【Information to Stay】

・・・・・Check in and Check out・・・・・
Check in : 15:00〜21:00
Check out: 〜10:00
Our reception is closed from 13:00PM to 15:00PM.
You can leave your luggage around the reception before check in at your own risk.
Doors are opened daytime including 13PM to 15PM. 

We ask the guests to accept unmanned check in.
All the guests have to fill in their personal information in advance.
We send you a message with the link to fill in your personal information when you book.
Please check it and fill in your information.

Check-in time is 15:00 to 21:00 but our reception is closed at 19:00.
There is no staff at reception after 19:00.
If you'd like to check in after 19:00,please let us know in advance.
We'll send a message about how to check in yourself.


・・・・・Breakfast・・・・・
We provide some kinds of Morning sets (a piece of toast with a cup of soft drink) for the guests.
If you need this,please book them at check-in area by 18 p.m. on the day before.
An addtional fee will be charge for this service.


・・・・・Dinner・・・・・
You can check the information for restaurant arround here on the following URL.
Some restaurants need to book in advance.
If you'd like to book,please ask the staff.
https://ghraicho.com/en/top/restaurant/

You can use shared kitchen if you cook yourself.
There are basic  cooking utensils,dishes and cutlery.
(Information) https://ghraicho.com/en/top/guestkitchen/

We recommend to prepare the ingredients before you come here because there is only a small market in Norikura Highlands and it takes 40 min on foot from us (15 min by car).

We sell some kinds of ingredients at our store.
Ex.)Raw rice,Spaghettini,Dried Soba noodles,Dried Udon noodle,Some kinds of canned foods(Yakitori,Mackerel,Tomato,Corn kernel and so on),Vegetables,Raw egg,Bacon,Sousage and so on.
Also we sell some kinds of instant foods.

However we don't sell pork,beef and chicken.
We have Bacon,Sousage and canned kind of meat as a meat for cooking. 


・・・・・Self-Service・・・・・
Please note that Raicho is a guesthouse; services are basically self-served.  
There are no restrictions to bringing in your own foods/beverages; guest are requested to take care of garbage at their own responsibility.

 

 Food and Drink

 Breakfast Possible

 Minibar

 Sports

 Bicycle

 Cycling

 Fishing

 Hiking

 Mountain Biking

 Mountain Climbing

 Mountaineering

 Ski

 Snowboarding

 Cross Country Skiing

 Amenities

 Living Room

 Fireplace

 Air Conditioning

 Heating

 Telephone

 Slippers

 Shampoo

 Clothes hangers

 Hairdryer

 Tumble Dryer

 Washing Machine

 Towels

 Garden

 Parking Possible

 Smoke Detector

 Fire Extinguisher

 First Aid Kit

 Entertainment

 Books

 Music Library

 TV

 Toys

 Internet

 Wifi

 Kitchen

 Dishes, Utensils

 Kettle

 Refrigerator

 Toaster

 Microwave

 Shared Kitchen

 Dining Room

 Freezer

 Spices

 Coffee Maker

 Highchair

 Stove

 Location

 Mountain View

 Resort

 Ski Out

 River

 Rural

 Village

 Mountain

 Ski In

 Pets

 Pets Not Allowed

 Pool and Wellness

 Hot Tub

 Services

 Staff

 Suitability

 Children Welcome

 Car Recommended

 Events Allowed

 Long Term Renters

Mix Dormitory
Tatami unit Japanese-style room for up to 5 guests to share, unisex.
Partitions and individual reading lights, clothes hanger, and plugs to charge your mobile devices are available. Bathrooms will be shared.

 Amenities

 Air Conditioning

 Towels

 Clothes hangers

 Slippers

 Smoke Detector

 Safe

 Linens

 Internet

 Wifi

MonTueWedThuFriSatSun
       
       
       
       
       
       
Female Dormitory
10-Tatami unit Japanese-style room for up to 4 guests to share, female only.
Partitions and individual reading lights, clothes hanger, and plugs to charge your mobile devices are available. Bathrooms will be shared.

 Amenities

 Air Conditioning

 Towels

 Smoke Detector

 Clothes hangers

 Linens

 Slippers

 Safe

 Internet

 Wifi

MonTueWedThuFriSatSun
       
       
       
       
       
       
Economy Room
7-Tatami unit Japanese-style room for 1~3 guests, with a sink which will be unavailable during winter season.
Bathrooms will be shared.
This room is not available for 1 person during peak season.

 Amenities

 Air Conditioning

 Towels

 Smoke Detector

 Linens

 Clothes hangers

 Slippers

 Internet

 Wifi

MonTueWedThuFriSatSun
       
       
       
       
       
       
Standard Room
10-Tatami unit Japanese-style room for 2 – 4 guests.
Bathrooms will be shared.

 Amenities

 Air Conditioning

 Towels

 Smoke Detector

 Clothes hangers

 Slippers

 Linens

 Internet

 Wifi

MonTueWedThuFriSatSun
       
       
       
       
       
       
Family Room
10-Tatami unit Japanese-style room for 2 – 5 guests, with an private bathroom.

 Amenities

 Towels

 Hairdryer

 Shampoo

 Smoke Detector

 Heating

 Clothes hangers

 Linens

 Slippers

 Internet

 Wifi

 Entertainment

 TV

MonTueWedThuFriSatSun
       
       
       
       
       
       
Twin Room
14-Tatami unit semi-Western-style room with beds (Futon) and private bathroom for 2 person.
(Extra another 2 futon can be added)

 Amenities

 Towels

 Hairdryer

 Shampoo

 Smoke Detector

 Heating

 Slippers

 Clothes hangers

 Linens

 Internet

 Wifi

 Entertainment

 TV

MonTueWedThuFriSatSun
       
       
       
       
       
       
Tent site
This is a site where you can pitch your tent.
We lend you duckboards for putting under you tent.
The price includes the fees for taking hot spring and using shared kitchen.
If the weather is good,you can see beautiful starrysky.
You can enjoy our beautiful and amazing hotspring. 
*No towels
You should bring camping equipments by yourselves.

 Internet

 Wifi

MonTueWedThuFriSatSun