We are Hiring!

Beds24 has provided software-as-a-service (SaaS) solutions for the accommodation industry since 2006. Our customers are hotels, B&Bs, holiday rentals or rental agencies in over 120 countries worldwide who use our product to receive online bookings and manage their business.

Current Job Openings

Customer Service Consultant

We are looking for customer service team members to join our growing team in Berlin. The position is full time or flexible part time position with the option to partially work remotely.

Tasks

  • Handling support tickets and live chats with customers.
  • Resolving issues clients may experience with the use of software.
  • Responding to general enquiries about our software.
  • Help with product testing and documentation.

Requirements

  • Good communication skills in English and German (speaking and writing).
  • Strong customer orientation and empathy.
  • Excellent problem solving skills.
  • Self motivated and strong team player.
  • Flexible, analytical and a quick learner.
  • Enjoy working with new technologies and products.

Bonus Skills

  • Experience in the accommodation or tourism industry.
  • Design, web design or programming experience.
  • Knowledge of SaaS environments.

We offer

  • A varied and responsible job in an international team.
  • Opportunity to contribute and grow within a dynamic company culture.
  • A full time or flexible part time with the option to partially work remotely

Become a member of our team

Join us and become part of a fast growing innovative technology driven enterprise. We are focused on our customers needs and delivering an amazing product.

Interested? Send your resume and cover letter to hr(@)beds24.com.